We want you to receive your products in perfect condition,every time, and as quick as possible. We therefore work hard to ensure popular products are in stock and ready to dispatch.
When you select a product quantity you will be advised of the dispatch time. All in-stock items are shipped within 3 business days, usually sooner. Items that are out of stock and all Personalised Products take up to 7 business days.
We strive to only ship complete orders. However, in particular cases, your order can be split into several packages. This is mainly caused by different supply warehouse’s locations. In this case you will be provided with two or more tracking numbers.
Free shipping over $59
If the free shipping standard is not met, we deliver according to the standard. Standard delivery to the US takes 15-25 business days and costs $4.90 for shipping.
In very rare occasions, the delivery may take longer than the standard shipping time stated above. Most of the delays are caused by the customs, that, unfortunately, we can’t control. We seek your patience and understanding should this happen.
In most cases, customs fees do not apply. The customer is responsible for all customs fees should this happen. Please contact your local customs agency for more information.
* Exceptions apply. Unfortunately, due to some specific customs procedures, the delivery to some countries is not available at this time. These countries include Algeria, Tunisia, Albania, Kosovo, and some others. We are sorry for this temporary inconvenience.